Privacy Policy

Introduction

This Privacy Policy explains how BatchMorph collects, uses, protects, and shares your personal information when you use our file conversion service. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

• Account Information: Email address for account creation and management
• Files: Files you upload for conversion (temporarily stored during processing)
• Usage Data: Conversion history, file types, and service usage statistics
• Payment Information: Billing details processed securely through Stripe
• Technical Information: IP address, browser type, device information, and usage patterns
• Cookies: Website preferences and analytics data

How We Use Your Information

• Provide and improve our file conversion services
• Manage your account and process payments
• Communicate with you about your account and service updates
• Analyze usage patterns to improve our platform
• Ensure security and prevent fraud
• Comply with legal obligations and enforce our terms

Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: Trusted third parties like Stripe for payment processing
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets
• Aggregated Data: Anonymized usage statistics for research and improvement

Data Retention and Security

We implement industry-standard security measures to protect your information:

• Uploaded files are automatically deleted within 24 hours after conversion
• Account data is retained while your account is active
• All data transmission is encrypted using SSL/TLS
• Access to personal data is restricted to authorized personnel only
• Regular security audits and updates are performed

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences. Essential cookies required for service functionality cannot be disabled.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the service constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at support@batchmorph.com.