Contact Support

Send us an email and we'll respond as quickly as possible based on your subscription tier.

Email Support

Send us an email at the address below. Copy the email address and use your preferred email client (Gmail, Yahoo, etc.)

Email Address

support@batchmorph.com

Email Templates (Copy & Paste)

Technical Support Template

Subject: BatchMorph Technical Support Hello BatchMorph Support Team, Account Username: [Your username] Category: Technical Support Description of issue: [Please describe your technical issue here] Thank you!

Billing Support Template

Subject: BatchMorph Billing Support Hello BatchMorph Support Team, Account Username: [Your username] Category: Billing & Subscriptions Billing question: [Please describe your billing question here] Thank you!

Technical Support

File conversion issues, upload problems, format questions

Copy the email address above and use the technical template

Billing & Subscriptions

Payment questions, subscription changes, refund requests

Copy the email address above and use the billing template

Feature Suggestions

Ideas for new features or improvements

Email us with "BatchMorph Feature Suggestion" as subject

General Inquiry

Response Times

Free Tier: 7 business days

Pro Tier: 3 business days

Business/Enterprise: 48 hours

Quick Help

File Formats

Office docs, PDFs, images, text files

Upload Limits

25MB (Free) to 1GB (Enterprise)

Batch Processing

Upload 20-30 files at a time for best performance

Other Ways to Reach Us

Direct Email: support@batchmorph.com

Business Hours: Monday - Friday, 9 AM - 5 PM EST